What to expect from an online consultation with an Australian doctor

An online consultation with an AHPRA-registered Australian doctor is — in most ways — the same as an in-person visit. Same registration, same standards, same medical-record obligations. The differences are practical.

Before the consult

You'll have completed the Fusenite quiz, which gives your doctor your medical history, current medications, allergies, and the symptoms or goals you're focused on. Your doctor reads this before the call so the conversation can start at depth rather than re-collecting basics.

During the consult

Phone or video — whichever you prefer. Hair and weight consults are typically 30 minutes; hormone consults are 45 minutes. Your doctor will ask follow-up questions, discuss what may be appropriate for you, explain how it works, what side-effect profiles look like, and what to expect over time.

After the consult

You receive a written care plan in your Fusenite dashboard. If a prescription is appropriate, it's sent to a partner pharmacy or one of your choice. With your consent, your regular GP receives a letter summarising the plan.

What to have ready

A quiet space, a phone with reasonable signal (or a laptop for video), a list of questions you want to ask, and any current medications you take (including supplements). For hormone consults, knowing the date of your last period is helpful.

Limitations

Telehealth doesn't replace in-person care for everything. Conditions that need a physical examination — undiagnosed lumps, abnormal bleeding requiring pelvic exam, certain skin lesions — should be assessed in person. Your Fusenite doctor will tell you if that's the case.

This is general health information and not medical advice. Your doctor will discuss your specific situation during a consultation.